Legal

Privacy Policy

Your privacy is important to us. This policy explains how Zempox collects and uses information on myzempox.com.

Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

This Privacy Policy describes how Zempox ("we," "us," or "our") collects, uses, and shares information about you when you visit our official website at myzempox.com (the "Site").

Please read this policy carefully. By using our Site, you agree to the terms described here. If you do not agree, please discontinue use of the Site.

Important note: Zempox.com is a brand information and product showcase website. We do not sell products directly through this website. When you click "Check Price" on a product, you are redirected to an authorized third-party retailer's website. Any purchases made there are subject to that retailer's own terms and privacy policies.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you contact us through our contact form, we may collect:

  • Your first and last name
  • Your email address
  • The subject and content of your message

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • Your IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on each page, and referral URLs
  • Device information (mobile, desktop, tablet)

This information is typically collected through standard web server logs and analytics tools such as Google Analytics.

1.3 Cookies and Tracking Technologies

We may use cookies — small data files stored on your browser — to improve your browsing experience and understand Site usage. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve the performance, content, and user experience of our Site
  • To understand how visitors interact with our Site (via aggregated analytics)
  • To comply with applicable legal obligations
  • To prevent fraudulent or abusive use of our Site

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Links

Our Site contains links to third-party retailer websites where Zempox products are sold. These links are provided for your convenience. We do not control these websites and are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party websites you visit.

4. Data Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers: We may share information with trusted service providers (e.g., web hosting, email delivery, analytics) who assist us in operating the Site. These providers are bound by confidentiality obligations.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid legal process (e.g., a subpoena or court order).
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain contact form submissions and associated information for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case follow-up is needed. Automatically collected analytics data is retained according to the policies of the analytics provider.

6. Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Your Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, disclose, or sell
  • Request deletion of your personal information
  • Opt out of the sale of personal information (note: we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@myzempox.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@myzempox.com
  • Address: Zempox, 1247 Fitness Boulevard, Suite 300, Los Angeles, CA 90028, USA